Both are extremely important. A good product is essential, but without the customer service to back it up, there is no reason for someone to buy it here as opposed to somewhere else or on line.
Fast, friendly service can make a bargain product that much more attractive to customers.
A superior product will speak for itself, and friendly, efficient customer service is what will set us apart from the competition.
"What is your greatest strength?" may seem like one of the easier interview questions you'll be asked, but it is also one of the most important. The interviewer wants to know if your strengths align with the needs of the company and the qualifications for the particular job. Asking this question helps the employer decide whether or not you are the strongest applicant for the position.
When you are asked questions about your strengths, it's important to discuss attributes that will qualify you for the specific job and set you apart from the other candidates.
Interviewers expect a candidate for employment to be able to provide the details of their compensation history. Be prepared to tell the interviewer how much you earned at each of your prior positions.
Pressure is very important to me. Good pressure, such as having a lot of assignments to work on, or an upcoming deadline, helps me to stay motivated and productive. Of course, there are times when too much pressure can lead to stress; however, I am very skilled at balancing multiple projects and meeting deadlines, which prevents me from feeling stressed often. For example, I once had three large projects due in the same week, which was a lot of pressure. However, because I created a schedule that detailed how I would break down each project into small assignments, I completed all three projects ahead of time, and avoided unnecessary stress.
I react to situations, rather than to stress. That way, the situation is handled and doesn't become stressful. For example, when I deal with an unsatisfied customer, rather than feeling stressed, I focus on the task at hand. I believe my ability to communicate effectively with customers during these moments helps reduce my own stress in these situations, and also reduces any stress the customer may feel.
I actually work better under pressure and I've found that I enjoy working in a challenging environment. As a writer and editor, I thrive under quick deadlines and multiple projects. I find that when I'm under the pressure of a deadline, I can do some of my most creative work.
If you didn't fail at anything, say so. If you can think of an example, be sure that it's a minor one and turn it into a positive. For example, if you were working on a project that was behind deadline, explain to the interviewer how you adjusted the workload and the timeline to get back on track and ahead of schedule.
I appreciate a work environment where supervisors try to make personal connections with their employees.
In my last job, I liked the fact that management did not show favoritism and they were understanding of employees needs, as well as their strengths. Of course, these things take time to know, but I would want my supervisor to try to know me in that way.
I would like to be able to go my manager if I have an issue or idea and to be able to feel comfortable to expressing my thoughts. I would also expect my supervisor to be open and honest with me and to let me know if there is anything I could do to improve upon or do differently in my work.
Interview questions about what was most rewarding and least rewarding can be tricky. You want to make sure that the things you say are least rewarding aren't responsibilities that are going to be a major part of the job you are interviewing for.
For example, if the last job you had involved extensive customer service telephone work that you hated, and if being on the phone doing something similar is even a minor part of the new job, don't mention it.
Instead, focus on the tasks that were most rewarding and highlight those.
When an employer asks you, "Why should we hire you As Lead?" she is really asking, "What makes you the best fit for this position?" Your answer to this question should be a concise "sales pitch" that explains what you have to offer the employer.
A typical interview question to discover what assets you have that are specific to the company's goals is "What can you do for this company?"
First of all, be sure to have researched the company prior to the interview, so you are familiar with the company's mission. Respond by giving examples why your education, skills, accomplishments, and experience will make you an asset for the employer.
Take a few moments to compare your goals with objectives of the company and the position, as well as mentioning what you have accomplished in your other jobs.
Be positive and reiterate your interest in the company, as well as the job.
I've learned from each boss I've had. From the good ones, what to do, from the challenging ones - what not to do.
Early in my career, I had a mentor who helped me a great deal, we still stay in touch. I've honestly learned something from each boss I've had.
My best boss was a manager who enabled me to take on more responsibility as I progressed in my job. I've had other bosses with a more hands off management style, but I appreciated the interaction with the first manager I mentioned.