1. Which of the following are less successfully marketed online?

1. Travel services.
2. Mainstream products
3. Financial services
4. Computer hardware and software

Answer: Mainstream products

2. _____________________ has become a standard model for email marketing.

1. Webcasting
2. Netiquette
3. Targeted marketing
4. Permission-based marketing

Answer: Permission-based marketing

3. One critical success factor in conducting E-marketing is to create a (n) ______________ website.

1. Corporate
2. Marketing
3. Attractive
4. Customer

Answer: Attractive

4. _____________________companies have an advantage.

1. Click-and-mortar
2. Click-only
3. Long established brick-and-mortar
4. Dotcom

Answer: Click-and-mortar

6. __________________ are discussion groups located on commercial online services.

1. Chat-lines
2. Buddy lists
3. Forums
4. Newsgroups

Answer: Forums

7. Which of the following is not an offer of major B2B marketers online?

1. Customer support services
2. Open trading networks
3. Product information
4. Customer purchasing

Answer: Open trading networks

8. Online buyers can be said to be:

1. Creators of product information
2. Cyber heads
3. The elite
4. A passive target for marketers

Answer: Creators of product information

9. The Internet does not provide e-marketers with-

1. Access to a broad range of demographic segments
2. Access to global markets
3. Access to mass-markets
4. Access to market places

Answer: Access to mass-markets

10. Customers being able to buy products and services on the Internet are a result of-

1. E-marketing
2. E-business
3. E-purchasing
4. E-commerce

Answer: E-marketing

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