1. How you will benefit the company with your listening skills?

✫ Gain a deeper understanding of your roles and responsibilities
✫ Improve communication to effectively set expectations for yourself and your direct reports
✫ Adapt your leadership style to meet the needs of individual team members
✫ Communicate organizational goals that get results
✫ Apply delegation strategies to increase productivity and motivation
✫ Use effective coaching techniques to maximize your team's performance

2. Tell me about your performance in coaching?

✫ How does coaching develop, enhance and achieve goals.
✫ Know the requirements and importance of coaching.
✫ Practice coaching and correcting difficult and challenging behaviors.
✫ Use the AMA Guide for managing a coaching discussion.
✫ Identify the differences between coaching and discipline.

3. How yuo can create a motivational climate?

✫ Define motivation and your role in creating a motivational setting
✫ The cost of demotivation and disengagement
✫ Recognize important elements of the motivational process
✫ Create your own practice for building a motivational climate

4. Tell me about your delegation for growth and development?

✫ Understand the different types of delegation
✫ Know the benefits and challenges of delegation
✫ Recognize your comfort with delegation
✫ How to conduct an effective delegation conversation
✫ Practice your delegation skills

5. What is learning management skills?

learning Skills management is the practice of understanding, developing and deploying people and their skills. Well-implemented skills management should identify the skills that job roles require, the skills of individual employees, and any gap between the two.

6. Which specific areas of work are you really interested in expanding your knowledge of? How you intend to achieve this?

Applicant should be committed to self-development through a continuous learning process, whether at work or away from work. Goal should be to improve their contribution to the work force and/or the company.

7. When was last occasion you asked for direct feedback from a superior or a customer? How did you then use this knowledge to improve your personal performance?

Candidate should be capable of constructively applying all forms of feedback towards creating a better and more efficient performance.

8. Define personally fascinating about the areas of your job in which you wish to expand your knowledge?

Job seeker should demonstrate a provable level of interest and creativity for all aspects of his/her work.

9. What did you learn from recent mistake and in what areas can you utilize that knowledge in the future?

Candidate should display a level of adaptability and be able to apply learning in a resourceful and innovative manner. Candidate should be able to able to acquire knowledge from errors as well as triumphs.

10. When was the last seminar you attended? How did you apply this new-found knowledge towards your work?

Candidate should demonstrate a real commitment to formal education, as well as the ability and imagination to apply these new concepts directly within the work place.

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11. Tell me when did you last acquire effective knowledge in your own time and how can you apply this towards your career?

Candidate should display an aptitude for personal growth by independently learning and should be prepared to utilize that knowledge in multi-lateral ways.

12. Tell me when was last time that you volunteered to expand your knowledge at work, as opposed to being directed to do so?

Candidate should demonstrate a level of personal enterprise and initiative to acquire work knowledge voluntarily.

13. What do you do when someone is deliberately giving you vague, dissembling, or even obstructive information, which hinders your ability to complete a task?

Applicant's should be capable of determining what information is correct. By clarifying with a superior or researching they work around the obstruction. They should try to bring the conversation to a satisfactory conclusion, but always have the best interests of the company in mind.

14. How do you deal with situations when others are finding it hard to communicate effectively with you?

Candidate should have the ability to use their listening and interviewing skills to clarify issues and make points easier to understand. They should be able to influence the conversation in a way that allows other people to effectively communicate; should not be impatient.

15. Give an example of a time when you had to ask direct questions to bring out diverse opinions on a central issue?

Job seeker should have the skills to convince others to fully participate in a discussion and help them expand on their ideas.

16. Are you capable of getting to the bottom of a situation, when some one is incapable of communicating what they really mean? If so how do you achieve this?

Applicant should be able to understand work-related language, be able determine what a co-worker is trying to say, and be intuitive in recognizing human emotions.

17. Relate an occasion when you withheld your own opinion, and tried to obtain the opinion of others, and why was this action important?

Applicant should know that as a team player the views of others are important. The ideology of the phrase “There is no ‘I' in team” should be represented. Ego and/or narcissism should not be a trait applicant expresses.

18. Describe an incident when you had to listen attentively in order to act quickly enough to meet a deadline?

Answer should show that applicant has good listening skills and that they are a dependable person who responds accurately to the central issues.