When answering secretarial interview questions about previous managers avoid saying anything that can be seen as negative. It sends up a red flag about your attitude to authority and supervision. Find positive aspects to highlight. Focus on the areas in which you worked well together.
Explain what types of transactions you handled - check, cash, bankcard - and what procedures you used to process and document these. How much money was involved? Focus on accuracy in terms of collection, receipting, reconciliations and banking.
Confidentiality and discretion are key skills for a secretary. Detail the sort of sensitive information you had access to. Explain how you made sure the information was kept confidential. - for example, how was the information stored and destroyed?
Secretaries or administrative professionals serve as information managers for the company. They are responsible for objective and detailed record keeping. Explain which record keeping you were entrusted and how you made sure these records were updated and accurate. What methods did you use - electronic or manual? Highlight your attention to detail and accuracy.
Secretaries and Administrative Professionals are expected to have good communication and interpersonal skills. Describe the type of interactions you had with colleagues, management and clients. Highlight how you used your knowledge of the department, organization and business to respond efficiently to these queries.
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