Voice over Internet Protocol (VoIP) Interview Questions and Answers

1 :: What kind of equipment do I need?

A broadband Internet connection. You can use a regular phone, as long as you connect it to an adapter. However, companies such as Cisco Systems Inc. now make VoIP phones that don't require adapters. The adapter or new VoIP phone connects to a broadband modem. Some VoIP providers can link to an entire home's wiring so adapters aren't required at each extension.

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2 :: Is the system as reliable as the old-fashioned network?

Early VoIP services often sounded tinny, delayed or digitized. In recent years, the technology has gotten much better, and Guzman & Co. analyst Pat Comack said it won't be long before it achieves the tech industry's vaunted "five 9s" level -- 99.999 percent reliability. For now, VoIP may not be perfect, but cell phones have made people more accepting of less-than-ideal sonic conditions.

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3 :: How does VoIP (voice over Internet protocol) work? What makes it different from traditional phone service?

Traditionally, a phone conversation is converted into electronic signals that traverse an elaborate network of switches, in a dedicated circuit that lasts the duration of a call. In Voice over Internet Protocol, a conversation is converted to packets of data that flit all over the Internet or private networks, just like e-mails or Web pages, though voice packets get priority status. The packets get reassembled and converted to sound on the other end of the call.

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4 :: What Are Some disadvantages of VoIP?

If you're considering replacing your traditional telephone service with VoIP, there are some possible differences:

► Some VoIP services don't work during power outages and the service provider may not offer backup power.
► Not all VoIP services connect directly to emergency services through 9-1-1.
► VoIP providers may or may not offer directory assistance/white page listings.

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5 :: What do internet telephony,packet telephony, IP telephony and converged network means?

The first thing all mean the same thing. Which is using IP (Internet protocol) for voice services. Some voice networks are only packet-switched and have no access outside of their own VoIP network. Most VoIP networks have a Gateway that connects to a circuit-switched external network which gives them acces to external calling. One of the gateways responsibilites is to convert G.711 Circuit-switched media (typically a T1 provided by a telco company) to the 7.723 Packet-switched media that will traverse the companies VoIP network. A device called a gatekeeper will then convert the IP address (used by H.323 protocol) to a standard telephone number (E.164 address) that can be used for external calling.

A converged network is a network that passes both Voice and Data over the same set of devices. Converged networks generally implement QoS (Quality of service) on all actived network devices to ensure the VoIP has priority over standard data because of it's more rigid demands.

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