CRM General Question

# 1 The process of learning more about customer?s needs such as
information about customers , sales, marketing
effectiveness, responsiveness and market trends is known as
Customer Relationship Management shortly it can be called
as CRM.

Uses of CRM :
It helps businesses use technology and human resources to
know about the behavior and values of customers.
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How does a CRM help business to grow?What is the difference between MIS and ERP?
  1. Question Published at Wednesday, 28 December 2011 in Category CRM General. Question Visited: 651 Times.
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