Explain a customer service policy that you have developed and implemented?
Submitted by: MuhammadTalk the interviewer through a policy you developed, structuring your answer around these recognized steps.
► Clearly identify the goals for the policy
► Ensure correlation between the customer service goals and the company mission and objectives
► Identify the specific processes that will result in goal accomplishment
► Develop standard operating procedures and guidelines for the processes
► Train your staff in the implementation of the new customer service policy
Submitted by: Muhammad
► Clearly identify the goals for the policy
► Ensure correlation between the customer service goals and the company mission and objectives
► Identify the specific processes that will result in goal accomplishment
► Develop standard operating procedures and guidelines for the processes
► Train your staff in the implementation of the new customer service policy
Submitted by: Muhammad
Read Online Customer Service Manager Job Interview Questions And Answers
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