Explain me how do you manage an angry customer?
Submitted by: MuhammadI have had plenty of instances to handle irate customers effectively. The tact is – never loose your temper and listen them patiently. Once you know what is wrong, you can make amends for it and help them out appropriately.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Customer Support Representative Job Interview Questions And Answers
Top Customer Support Representative Questions
| ☺ | Tell us what type of team structure do you prefer working in? |
| ☺ | Tell me example where a customer walked in angry and returned home happy? |
| ☺ | Tell me what is your style of interaction with people? |
| ☺ | Can you handle multiple calls at the same time? |
| ☺ | Tell me what qualifies you for this position as Customer Support Representative? |
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