Explain me how would you deal with an irate parent?

Submitted by: Administrator
You may be surprised to hear this question in an interview, but it is something a director or principal will be concerned about. Often, the director is unable to be involved in the day to day happenings of every classroom in the school and may be unaware of an irate parent situation. Answer honestly, and take this opportunity to show off your professionalism. For example, "I would ask the parent to speak privately, either by leaving the room or asking them to call me at the end of the day, as I wouldn't want the children to see me having a heated discussion with a parent. I would do my best to answer the parent's questions and explain any situation they may have an issue with. As a last resort, I would speak to the director or assistant director if I were having trouble communicating with the parent."
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