Tell me how CRM can be helpful in handling emails from customers?

Submitted by: Muhammad
CRM can be helpful in

☛ Sorting emails from customers by workflow-enabled email processing capabilities
☛ Automatically route emails to appropriate users based on workflow rules
☛ Manage multiple attachments in emails
☛ Sending replies to customer automatically
☛ Associating emails with respective customers and incidents
Submitted by: Muhammad

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