Tell me how have you utilized customer feedback to ensure business excellence?
Submitted by: MuhammadThis question is set to test your ability to identify and analyse customer insight, trends and data, and drive continuous improvement, by identifying and understanding the root cause.
The interviewer will be looking for an example of where you have taken this insight and subsequently developed, implemented and improved your sales process. This could be through the introduction of training, post-sale procedures, a change in marketing communications, or other process improvements, to ensure that the cause of any future complaint is eradicated.
Submitted by: Muhammad
The interviewer will be looking for an example of where you have taken this insight and subsequently developed, implemented and improved your sales process. This could be through the introduction of training, post-sale procedures, a change in marketing communications, or other process improvements, to ensure that the cause of any future complaint is eradicated.
Submitted by: Muhammad
Read Online Delivery Job Interview Questions And Answers
Top Delivery Questions
☺ | Tell us any projects or tasks that were primarily undertaken because of your efforts? How successful were they? |
☺ | Explain what are the key factors which make a successful call centre? |
☺ | Tell me what is your biggest achievement? |
☺ | Tell me how creative are you in comparison to your colleagues, i.e. in managing, developing, encouraging and motivating your team? |
☺ | Tell us what have you done to promote great customer service? |
Top Logistics Manager Categories
☺ | Logistics Management Interview Questions. |
☺ | Material Manager Interview Questions. |
☺ | Procurement Manager Interview Questions. |
☺ | Transportation Manager Interview Questions. |
☺ | Cargo Agent Interview Questions. |