Sampler and Test Preparer Question:

Your client is upset with you for a mistake you made, how do you react?

Submitted by: Administrator

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator

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☺	Describe a time when you put your needs aside to help a co-worker understand a task. How did you assist them? What was the result?

☺	Your client is upset with you for a mistake you made, how do you react?

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