Operational Administration Officer Interview Questions & Answers:

1. What are the qualities of A good admin?

✫ Achieve good results
✫ Are assertive and communicate well
✫ Are clear thinkers and effective speakers who are good at influencing others
✫ Are decisive, good at negotiation and problem solving
✫ Write good reports
✫ Excel at time management
✫ Spend time in self development

2. Who is good admin?

Good admin are essential to any successful organisation. An exceptionally good admin achieves a hard working, productive and effective workforce that punches above its weight in its performance.
Good admin attract exceptional staff; they make the organisation a preferred employer; they help to increase market share; add to profits and surpluses, and reduce costs. Their staff are engaged, committed and go the extra.

3. What are the attributes of a good admin?

✫ Coach their staff and counsel those who need it
✫ Have staff who are commitment to them
✫ Seek response and feedback to all communications with staff
✫ Know how to resolve conflicts as they arise and handle negative behavior effectively
✫ Delegate wherever possible
✫ Actively like to develop, empower and motivate staff and manage under performers
✫ Take the lead
✫ Raise staff morale and are concerned for staff well-being
✫ Are conscious of the psychological contract
✫ Enjoy managing the boss
✫ Set clear and unambiguous objectives and discuss them with staff before setting them
✫ Performance manage staff and provide feedback on performance
✫ Engage in selection interviewing
✫ Manage teams
✫ Value everyone's contribution

4. What are the managing activities of A good admin?

✫ Manage change effectively
✫ Seek continuous improvement
✫ Control and co-ordinate staff effectively
✫ Engage in and enjoy crisis management
✫ Influence the culture of teams
✫ Focus on customers/clients and know how to improve business performance
✫ Conduct meetings efficiently
✫ Are good at planning and organizing themselves
✫ Are good at both strategic and project management
✫ Are good at risk management and can manage stress in staff

5. How you motivate employees?

Ask the employees how they're liking their job on a regular basis. Encourage them to be honest with you. Then take action based upon what they tell you.
Offer perks that your employees will value. If health is important to them, give them time to go to the gym and work out. If their family is important, respect the time they may need to send their kids off to school in the morning or pick them up in the afternoon

6. How you tell the employees that how much you appreciate them from time to time?

Just go out and say it. Ask them out for a cup of coffee and tell them what you appreciate about them.
✫ They're a hard worker
✫ They effectively motivate other people
✫ They're easy to coach
✫ They're disciplined or go the extra mile
✫ They always cheer you up, etc.
Don't mince words just tell them straight out. An employee who knows just how much they are appreciated will work harder, enjoy what they do more, and pass that psychic happiness along to other employees.

7. What you do when employee make mistakes?

Suppose when one of your underlings employee makes a mistake, don't lord it over them, assume the mistake as your own, even if it isn't technically yours. What you're doing is creating a culture where your employees feel comfortable making mistakes. This is a very important concept:
Doing this allows your employees to innovate and, ultimately, to learn or grow. Workers who learn from their mistakes will grow to become better workers; those who fail to make mistakes in the first place usually play it too safe, never venturing out into deep water.

8. How you acknowledge own missteps?

Suppose when things don't turn out the way which you expected, recognize what you could have done differently and verbalize this realization to your employees. This shows them that you make mistakes too, and it also shows them how they should handle their own mistakes.
Whenever you're doing something correctly after having done it incorrectly in the past, let whoever is watching know. For example: "The reason I know to press this button is because this happened to me when I first started out, and I made the mistake of pressing the blue button, thinking 'This will shut down the system, which should resolve the issue' and I found out" the hard way "that it makes the issue even worse!"

9. On what the good relationships are based?

Good relationships are based on trust, commitment and engagement, and a good managers essential role is to build these relationships for the benefit of the organisation, so that the tasks that are set are completed with enthusiasm, effectively, on time and with the energy to do more.

10. How to treat with your employees?

If you're good to your workers and they're happy with their jobs, they'll pass that kindness on to customers and invaluably bolster the image of your company. Or, they'll do the same for their employees and maintain a positive corporate culture.