Operational Desktop Support Analyst Interview Questions & Answers:

1. Why did you leave your last job As Desktop Support Analyst?

Regardless of why you left your last job make sure to stay positive. Always smile and focus on the positive reason such you were seeking the opportunity to expand your career opportunities, your interest in working with a new firm that provided greater opportunity, you desired to work in a new location, etc. Don't reference previous job problems or differences with management that caused you to leave. If you stay positive, your answer may help you. If you're negative, you will likely decrease your chances of getting the job for which you're interviewing.

2. Can you explain why you changed career paths As Desktop Support Analyst?

Don't be thrown off by this question-just take a deep breath and explain to the hiring manager why you've made the career decisions As Desktop Support Analyst you have. More importantly, give a few examples of how your past experience is transferable to the new role. This doesn't have to be a direct connection; in fact, it's often more impressive when a candidate can make seemingly irrelevant experience seem very relevant to the role.

3. How do you handle confidentiality in your work?

Often, interviewers will ask questions to find out the level of technical knowledge As Desktop Support Analyst that a candidate has concerning the duties of a care assistant. In a question such as this, there is an opportunity to demonstrate professional knowledge and awareness. The confidentiality of a person's medical records is an important factor for a care assistant to bear in mind.

4. What motivates you the most?

Is it money? Is it career development? Is it recognition? Is it a sense of achievement? Is it to impress your peers? Is it for fame?

5. If the company you worked for was doing something unethical or illegal, what would you do?

Report it to the leaders within the company. True leaders understand business ethics are important to the company's longevity

6. Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or difficulties did you face? How did you deal with them?

First, the key is to state the differences in personality to give the interviewer some background. Second, you want to discuss how that was affecting the situation. Third, show how you were able to adapt to the way the person wanted to be communicated with to achieve your goals

7. Explain me about a problem or disagreement you had with previous supervisor?

This question is trap. It is meant to see whether or not you'll speak poorly of an employer. No one wants to hire someone who's going to speak poorly of them down the road. Stay upbeat and positive - and most of all don't say anything negative about a previous employer.

8. If you felt like you were hitting the proverbial "wall" and getting burned out, what would you do to re-energize yourself?

Take a break to rest. Work in smaller increments of time to increase focus with breaks in between. Delegate tasks to those that are willing to help.

9. What are you looking for in a new position As Desktop Support Analyst?

I've been honing my skills As Desktop Support Analyst for a few years now and, first and foremost, I'm looking for a position where I can continue to exercise those skills. Ideally the same things that this position has to offer. Be specific.

10. What do you ultimately want to become?

Do you want to be an entry level worker As Desktop Support Analyst? Do you want to be a leader? Do you want to be an entrepreneur? Do you want to be a philanthropist? Do you want to be in middle management? Ask yourself these questions to figure it out.

11. What do you do in your spare time?

If you want to show your fun side, discuss your extracurricular activities. If you want to show your ambition, discuss the work / school projects you do in your spare time.

12. What role are you ready to take in a group?

Ideally, you want to take on the role you're interviewing for, but you want to be flexible with your responsibilities As Desktop Support Analyst if there are any changes.

13. What have you learned from mistakes on this job?

Candidates without specific examples often do not seem credible. However, the example shared should be fairly inconsequential, unintentional, and a learned lesson should be gleaned from it. Moving ahead without group assistance while assigned to a group project meant to be collaborative is a good example.

14. What are your strengths As Desktop Support Analyst?

This is one of the most common questions you will be asked. Give an answer relevant to the skills and qualities relevant to the position you are applying to. The interviewer is trying to find if your strengths match the job. For example, if you are applying for a job As Desktop Support Analyst where accuracy is an important issue, one of your strengths could be that you have an eye for detail. It may useful to find different words to describe similar attributes and qualities in order to avoid repetition.

15. How do you propose to compensate for your lack of experience?

The first thing you should do is discuss experience you have the interviewer is unfamiliar with. Once that is detailed, tell the person conducting the interview that you are able to learn new tasks and information in a reasonable period of time and possess a strong work ethic. However, only state this if you can live up to these expectations.

16. Tell me about a decision you made recently and how you reached it As Desktop Support Analyst?

The key is to show that you put a lot of thought (weighing out the pros and cons) but were able to be decisive. Be sure to explain your logic in arriving at the decision.

17. What have you done to improve your knowledge As Desktop Support Analyst in the last year?

Try to include improvement activities that relate to the job As Desktop Support Analyst. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.

18. What would you like to avoid completely in your next job As Desktop Support Analyst?

Bad business ethics, teammates / managers that are disrespectful / inconsiderate. But of course, this job wouldn't have things like this right?

19. Do you know anyone working with this organization?

It would be great if you did - then you could potentially use them as a referral if they thought highly of you.

20. Name five characteristics that describe you?

Here are a few you could choose from:
Hard working, strong willed, persistent, intelligent, adept, amicable, friendly, collaborative, eager, humble.

21. Tell me a difficult situation you have overcome in the workplace?

Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Desktop Support Analyst.
Answering this question right can help you demonstrate all of these traits.
☛ Use real-life examples from your previous roles that you are comfortable explaining
☛ Choose an example that demonstrates the role you played in resolving the situation clearly
☛ Remain professional at all times – you need to demonstrate that you can keep a cool head and know how to communicate with people

22. Do you think you are overqualified for this position As Desktop Support Analyst?

No matter your previous job experience or educational background, be sure to tell the interviewer you have the knowledge and skills to successfully execute the job responsibilities.

23. What has disappointed you about a previous job?

Again, this question could get you in trouble so tread carefully. Some good answers might be that your previous job didn't provide any room for growth, that you were laid off due to a mandatory reduction in staff, that they closed their office in your state and required you to relocate, etc. Make sure not to mention anything negative about the people you worked with, the company in general or the job itself.

24. Tell me about a time when you helped resolve a dispute between others?

Be sure to discuss a very specific example. Tell the interviewer what methods you used to solve the problem without focusing on the details of the problem.

25. What motivates you?

I've always been motivated by the challenge – in my last role, I was responsible for training our new recruits and having a 100% success rate in passing scores. I know that this job is very fast-paced and I'm more than up for the challenge. In fact, I thrive on it.

26. Have you ever been fired and if yes, why?

Answer this as positively as possible and try to avoid disparaging the company you had previously worked for. The key is to accept the fact that yes, you were fired, but you've learned from the mistakes that got you there and you're better now because of it. If you haven't been fired, well, then this question's a piece of cake isn't it?

27. Why do you want to join our company?

This is a question that is aimed at finding out whether you know enough about the company and the basic market. The best way to answer this question is to do some research on the company and highlight its positive points.

28. What type of extracurricular activities are you a part of?

Discuss the clubs / activities you were in, share a personal story about why you enjoyed it and then describe how it's helped shape you to be who you are today. For example, I enjoyed rock climbing because it taught me the value of practicing hard at a sport to become skilled in it. I bring this same diligence to my work approach today as well.

29. How well do you know this industry?

Two things businesses need to pay attention to in their industries are what their competition is doing and the customers. You may not always agree with your competitors but it is important to be aware of what changes they are making. Very well. I have been in the industry for over 6 years.

30. What do you consider to be your weaknesses?

What your interviewer is really trying to do with this question-beyond identifying any major red flags-is to gauge your self-awareness and honesty. So, “I can't meet a deadline to save my life As Desktop Support Analyst” is not an option-but neither is “Nothing! I'm perfect!” Strike a balance by thinking of something that you struggle with but that you're working to improve. For example, maybe you've never been strong at public speaking, but you've recently volunteered to run meetings to help you be more comfortable when addressing a crowd.