Do you know what is your troubleshooting process?

Submitted by: Muhammad
The basic troubleshooting process is:

☛ Identify the problem
☛ Consider likely causes
☛ Test theories to localise the cause
☛ Formulate and implement a plan to solve the problem
☛ Verify that the problem is solved and take steps to prevent a reoccurrence
☛ Record your findings, what action you took and the outcome
Submitted by: Muhammad

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