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Interviewer And Interviewee Guide
Retail Store Manager Interview Question:
Explain me a time when you had to handle a difficult customer?
Submitted by: MuhammadThe interviewer wants you to provide an example of how you dealt with a demanding customer in the past.
You need to give a clear description of a specific situation when you did this. Describe the circumstances, the actions you took and the outcome. Similar behavioral questions that often come up in a retail job interview include:
Give me an example of when you went the extra mile for a customer.
Tell me about an improvement that you made to the customer service process.
Describe a situation in which you had to remain calm under great provocation from a customer.
Submitted by: Muhammad
You need to give a clear description of a specific situation when you did this. Describe the circumstances, the actions you took and the outcome. Similar behavioral questions that often come up in a retail job interview include:
Give me an example of when you went the extra mile for a customer.
Tell me about an improvement that you made to the customer service process.
Describe a situation in which you had to remain calm under great provocation from a customer.
Submitted by: Muhammad
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