Inbound Call Center Agent Question:

Explain me about a challenge or conflict you've faced at work As Inbound Call Center Agent, and how you dealt with it?

Submitted by: Administrator

In asking this interview question, your interviewer wants to get a sense of how you will respond to conflict. Anyone can seem nice and pleasant in a job interview, but what will happen if you're hired?. Again, you'll want to use the S-T-A-R method, being sure to focus on how you handled the situation professionally and productively, and ideally closing with a happy ending, like how you came to a resolution or compromise.
Submitted by: Administrator