Telesales Representative(TSR) Interview Question:

Explain what is the difference between telesales and telemarketing?

Submitted by: Muhammad

If you are new to telesales you will probably be asked this; they wish to see that you understand the different roles. The main objective of telesales is to close a deal following every call; it is to sell a product or service. Telemarketing is more concerned with raising brand awareness and carrying out market research.
Submitted by: Muhammad