Cash Clerk Interview Question:

Operational and Situational Cash Clerk Job Interview Questions:

Submitted by: Muhammad

☛ What other customer-facing experience do you have?
☛ Describe your experience with cash-handling.
☛ This job involves repetitive tasks. How do you stay motivated?
☛ Walk us through a typical day at your last job. What were your responsibilities?
☛ Tell us about a time you made a suggestion that saved time, money, or improved revenue.
☛ What would you do if you knew that you would be extremely late for your shift?
☛ How would you deal with a co-worker who wasn't doing their share of the work?
☛ What would you do if you had a slow day at work? How would you spend your time?
☛ Describe a time you had a disagreement with your supervisor. How did you resolve the situation?
☛ A customer tries to combine two offers that cannot be combined. How would you handle it?
☛ A customer wishes to return an item for a refund. What procedure do you follow?
☛ A customer has a question, but you don't know the answer. What are your next steps?
☛ Describe a time you went above and beyond to deliver excellent customer service.
Submitted by: Muhammad