Support Agent Interview Questions to Ask:
Submitted by: Muhammad☛ How experienced are you with X technology?
☛ Do you consider yourself a ‘people person'? Why or why not?
☛ Share your previous experience working in customer service
☛ If a customer is using abusive language with you, but has a valid point, how would you handle it?
☛ What three words would your friends and family choose to describe you? Your co-workers? You?
☛ What type of work environment do you thrive in?
☛ Describe one customer service scenario you handled particularly well.
☛ What do you know about our company and services?
☛ How do you define customer service?
☛ If we meet again in three years, what goals do you need to have accomplished in order to feel successful?
Submitted by: Muhammad
☛ Do you consider yourself a ‘people person'? Why or why not?
☛ Share your previous experience working in customer service
☛ If a customer is using abusive language with you, but has a valid point, how would you handle it?
☛ What three words would your friends and family choose to describe you? Your co-workers? You?
☛ What type of work environment do you thrive in?
☛ Describe one customer service scenario you handled particularly well.
☛ What do you know about our company and services?
☛ How do you define customer service?
☛ If we meet again in three years, what goals do you need to have accomplished in order to feel successful?
Submitted by: Muhammad
Read Online Support Agent Job Interview Questions And Answers
Top Support Agent Questions
☺ | Explain me what do you enjoy about customer service? |
☺ | Can you tell me an example of a time you gave a customer great service? |
☺ | Tell us what types of customer service systems have you used in the past? |
☺ | Explain me about your ability to work under pressure as Support Agent? |
☺ | Why should we hire you as Support Agent? |
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