Suppose in a situation where you couldn't get the customer exactly what they wanted. What did you do to ensure their satisfaction?
Submitted by: Muhammad
One time a customer had a coupon for 25% off, which they had gotten online. Unfortunately however, the coupon was only available for online purchases-not in-store sales. I took care of the customer by placing an order online for them, and helping them input the code. Although they couldn't leave the store with their item, they got the discount that they were looking for.
Submitted by: Muhammad
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