Certified Quality Engineer Interview Question:

Tell me about your previous interactions with customers. How do you handle customer complaints?

Submitted by: Murtaza

Quality engineers can serve as the link between customers and suppliers. When a customer complains about product quality, the engineer must then solve the problem between the customer, the company, and its affiliates, including material and parts suppliers. Briefly describe some interesting problems that you have successfully tackled.
Submitted by: Murtaza