Cash Clerk Interview Question:

Tell me as a coworker calls in sick leaving you to work the shift alone with long lines. What do you do?

Submitted by: Muhammad

The key is to prepare for the shift ahead both mentally and strategically. I would still provide exceptional customer service, but also adjust my work style to be faster paced than usual so that the lines would move quickly. A positive attitude and great service can outweigh a slight wait in line. If after some time the lines were still long, I would consult with my manager about calling in another coworker to help cover the shift.
Submitted by: Muhammad