Tell me have you ever had to fire someone? If so, why did you have to do so, and how did you approach the situation?
Submitted by: MuhammadMention that the task was not pleasant but that you got through by explaining the position and reasons for dismissal to the individual and being as sympathetic as possible.
Submitted by: Muhammad
Submitted by: Muhammad
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Top Technical Support Engineer Questions
☺ | Tell me what are the disadvantages of using imaging software? |
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☺ | Tell us what is your troubleshooting process? |
☺ | What are some questions you would ask to help isolate a user’s problem? |
☺ | Explain me what have you done to improve your technical support knowledge in the last year? |
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