Dispatcher Interview Question:

Tell me how Well Do You Handle Stress?

Submitted by: Muhammad

There is no denying that a dispatcher's job is a stressful one. Not only will you be responsible for ensuring that the correct agencies-police, fire, ambulance, first responders and others-are contacted and directed to the right address, but you will also be responsible for keeping the caller calm and providing instructions as necessary. You should be sure to provide an answer that details your methods for handling stress. “During my downtime, I meditate and do yoga to relieve stress. This way, I arrive for work feeling refreshed and ready to handle any situation that comes my way” is a great answer, as is “I practice deep breathing between calls to clear my head and prepare for the next call.”
Submitted by: Muhammad