Claim Clerk Interview Question:

Tell me what are the main job duties and responsibilities of insurance claims clerk employee?

Submitted by: Muhammad

Insurance claims clerk responsibilities are to contact insured or other involved persons to obtain missing information; post or attach information to claim file; prepare insurance claim forms or related documents and review them for completeness; provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors;
review insurance policy to determine coverage; transmit claims for payment or further investigation; organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data; pay small claims; calculate amount of claim; apply insurance rating systems.
Submitted by: Muhammad