Barista Interview Question:

Tell me what was a time when a customer was not satisfied with your service and what did you do to remedy the situation?

Submitted by: Muhammad

One time I did not notice a customer and he had to wait for his order for about twenty minutes. When I finally came to him, he was extremely dissatisfied and said he would never ever come to our restaurant again. I strongly apologized for my behavior and offered him a free drink. He accepted it and came to our restaurant many more times.
Submitted by: Muhammad