Death Benefits Clerk Interview Question:

Tell me would you say that you can easily deal with high-pressure situations?

Submitted by: Muhammad

Yes. My past experience as an Administrative Coordinator required me to deal with many serious situations since I held emergency on-call duties as a supervisor. One example was when I was called by a Resident Assistant to deal with an attempted suicide on her residence-hall floor. The situation required that I think clearly and quickly in this life-and-death situation. I had to weigh the many tasks that needed to be completed. I had to assign RAs to call 911, make sure that EMS could get into the locked building, while at the same time applying first aid, and ensuring that the rest of the residents on the floor were OK. I also had to make sure the privacy of the resident in need was respected. I basically prioritized and dealt with each task by its importance. I delegated responsibility to RAs for things that they were capable of handling because I could not physically be in many places at once. Once the resident was taken to the hospital, I was responsible for paperwork and follow up to make sure the staff members, residents, and the resident-in-need adjusted back to “normal” life. I know this is an extreme example not found in the financial consulting field; however, it shows just how well I can deal with extreme pressure.
Submitted by: Muhammad