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Interviewer And Interviewee Guide
SAP CRM Interview Question:
What is Activity Journal?
Submitted by: AdministratorWith activity journals, you can record and update
information gathered from customer visit or telephone calls.
For example activity journals can contain:
. Products or product categories
. Product-related information such as what products were
discussed with the customer or the number of samples given
to the customer
Submitted by: Administrator
information gathered from customer visit or telephone calls.
For example activity journals can contain:
. Products or product categories
. Product-related information such as what products were
discussed with the customer or the number of samples given
to the customer
Submitted by: Administrator
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