Interviewer And Interviewee Guide

Role-specific Ace Hardware Interview Questions & Answers:

1. What motivates you?

I've always been motivated by the challenge – in my last role, I was responsible for training our new recruits and having a 100% success rate in passing scores. I know that this job is very fast-paced and I'm more than up for the challenge. In fact, I thrive on it.

2. Are you willing to work overtime or odd hours?

Be completely honest. You don't want to lie to get the job if you're not going to work the hours required.

3. Your coworker highlights your mistakes in front of everyone, how do you handle the situation?

Admit to the mistake without being emotional, but then discuss how you are being proactive in getting it fixed. Lastly, pull the co-worker aside later on to tell them that you'd appreciate it if they gave you the feedback 1:1 first before throwing you under the bus.

4. Why do you want this job At Ace Hardware?

This question typically follows on from the previous one. Here is where your research will come in handy. You may want to say that you want to work for a company that is Global Guideline, (market leader, innovator, provides a vital service, whatever it may be). Put some thought into this beforehand, be specific, and link the company's values and mission statement to your own goals and career plans.

5. Basic 15 Interview Questions that Test Communication Skills At Ace Hardware:

For most jobs, communication skills At Ace Hardware are important. It's hard to work as a team if people aren't communicating well.

At some jobs, like customer service or sales, communication skills are an absolute essential.

These questions are meant to help gauge a candidate's ability to communicate.

1. How do you prefer to build rapport with others?

2. How would you go about simplifying a complex issue in order to explain it to a client or colleague?

3. How would you go about persuading someone to see things your way at work?

4. How would you go about explaining a complex idea/problem to a client who was already frustrated?

5. What would you do if you there was a breakdown in communication at work?

6. Talk about a successful presentation you gave and why you think it did well.

7. How would you explain a complicated technical problem to a colleague with less technical understanding?

8. Do you prefer written or verbal communication At Ace Hardware?

9. Describe a time when you had to be careful talking about sensitive information. How did you do it?

10. What would you do if you misunderstood an important communication on the job?

11. Talk about a time when you made a point that you knew your colleagues would be resistant to.

12. Is it more important to be a good listener or a good communicator At Ace Hardware?

13. Tell me about a time you had to relay bad news to a client or colleague.

14. Rate your communication skills on a scale of 1 to 10. Give examples of experiences that demonstrate the rating is accurate.

15. How have you handled working under someone you felt was not good at communicating?

6. Do you think you are overqualified for this position At Ace Hardware?

No matter your previous job experience or educational background, be sure to tell the interviewer you have the knowledge and skills to successfully execute the job responsibilities.

7. What makes you right for this position?

This question can be tricky because you need to show your worth At Ace Hardware without sounding cocky or arrogant. Research the business ahead of time and become familiar with its mission and values. Take the time to figure out how your personal qualities fit the needs of the business and use that fit to provide your answer.

8. What specific steps do you utilize in solving workplace problems?

Analyze the problem At Ace Hardware. Discuss possible remedies and resulting outcomes. Decide on the remedy and track results. Re-visit problem if it's not resolved.

9. What would you like to avoid completely in your next job At Ace Hardware?

Bad business ethics, teammates / managers that are disrespectful / inconsiderate. But of course, this job wouldn't have things like this right?

10. If you were hiring a person for this job At Ace Hardware, what would you look for?

Discuss qualities you possess required to successfully complete the job duties.

11. Tell me about a decision you made recently and how you reached it At Ace Hardware?

The key is to show that you put a lot of thought (weighing out the pros and cons) but were able to be decisive. Be sure to explain your logic in arriving at the decision.

12. You notice there are too many non productive internal meetings being held, what do you do?

Reach out to your boss and let him know that first you value his leadership and organization but that you are being overwhelmed with the amount of non productive internal meetings.

13. How did you handle meeting a tight deadline At Ace Hardware?

Review every deadline you need to meet. Prioritize your projects by deadline and factor in how important each project is. Record your deadlines on a digital calendar or spreadsheet.

14. What is your greatest strength At Ace Hardware?

This is your time to shine. Just remember the interviewer is looking for work related strengths At Ace Hardware. Mention a number of them such as being a good motivator, problem solver, performing well under pressure, being loyal, having a positive attitude, eager to learn, taking initiative, and attention to detail. Whichever you go for, be prepared to give examples that illustrate this particular skill.

15. Tell me about a time when you had to think strategically?

There was a time when I was told I had to get rid of 20% of my people. I had to determine which persons I needed the most by determining who could do what. I had to put aside personal feelings so that I could keep a working crew to handle he same workload with less people.

16. What's the difference between good and exceptionally great?

Being good is getting the job done as promised At Ace Hardware. Being great is delivering the work in an exceptional way that completely exceeds expectations.

17. What are you looking for in a new position At Ace Hardware?

I've been honing my skills At Ace Hardware for a few years now and, first and foremost, I'm looking for a position where I can continue to exercise those skills. Ideally the same things that this position has to offer. Be specific.

18. How did you hear about the position At Ace Hardware?

Another seemingly innocuous interview question, this is actually a perfect opportunity to stand out and show your passion for and connection to the company and for job At Ace Hardware. For example, if you found out about the gig through a friend or professional contact, name drop that person, then share why you were so excited about it. If you discovered the company through an event or article, share that. Even if you found the listing through a random job board, share what, specifically, caught your eye about the role.

19. What do you consider ethical spending on an expense account?

It depends on the role - but the better way to answer this is to ask the interviewer what their expectations are with regards to what the role can expense and then simply state that you'll stay within those parameters

20. Tell me about a time when you had to give someone difficult feedback At Ace Hardware?

By asking this question, your interviewer hopes to learn whether you can communicate effectively, address issues in the workplace and motivate others during difficult times. Giving negative feedback requires honesty, thoughtfulness and tact. Answering this question well can help show an interviewer that you would be a good fit for a managerial position or a position that involves working closely with others.

21. What's your management style?

The best managers are strong but flexible, and that's exactly what you want to show off in your answer. (Think something like, “While every situation and every team member requires a bit of a different strategy, I tend to approach my employee relationships as a coach...”) Then, share a couple of your best managerial moments, like when you grew your team from five to 15 or coached an underperforming employee to become the company's top employee.

22. How do you rate yourself in computer skills? Please describe the programs and software that you can use well?

Ideally you want to able to type quickly, have the ability to effectively use Microsoft Office, and more importantly be able to quickly adapt to computer / technology skills. More and more it's become an integral part of work. If the job doesn't require technology skills - then this question shouldn't be asked!

23. What is your greatest fear?

We all have fears. It's okay to discuss them. Just don't dive too deeply into them. Discuss how you would work to overcome your fears. You don't want to seem weak. You want to acknowledge it's out there but that you'll be able to work through it.

24. What is the most important quality a supervisor should have?

The ability to inspire / lead a team towards one common vision.

25. How many tennis balls can you fit into a limousine? 1,000? 10,000? 100,000? Seriously?

Well, seriously, you might get asked brainteaser questions like these, especially in quantitative jobs. But remember that the interviewer doesn't necessarily want an exact number-he wants to make sure that you understand what's being asked of you, and that you can set into motion a systematic and logical way to respond. So, just take a deep breath, and start thinking through the math. (Yes, it's OK to ask for a pen and paper!)

26. What are your thoughts on social media for this role?

Without a doubt, social media is becoming more and more pervasive in our jobs. You should stress that social media is not appropriate for personal use at work. However, if the company embraces social media in certain departments (for example marketing), then you may want to discuss how you could use it for work (as long as it applies to your role).

27. Describe yourself in three words?

Pick three adjectives but then back up each with a real life story that demonstrates those characteristics.

28. What are you most proud of?

You should be proud of all your achievements At Ace Hardware! We just don't have time to hear them all as interviewers most likely. Focus on 1 really good achievement that showcases characteristics like the following: Integrity, competitiveness, resourcefulness, intelligence, persistence, and so forth.

30. Why should I hire you At Ace Hardware?

To close the deal on a job offer, you MUST be prepared with a concise summary of the top reasons to choose you. Even if your interviewer doesn't ask one of these question in so many words, you should have an answer prepared and be looking for ways to communicate your top reasons throughout the interview process.

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