Top Contact and Service Clerks Supervisor Interview Questions & Answers:

1. Tell me about a difficult decision you've made in the last year As Contact and Service Clerks Supervisor?

We all have difficult decisions in our lives. Show how you were able to arrive at it and then how you decisively acted.

2. Who has been an inspiration for you?

Cite your role models (possible examples could be your parents, people successful in the industry, world leaders, etc)

3. What attracted you to this company As Contact and Service Clerks Supervisor?

You could discuss the company's vision, culture and solutions/services as reasons for wanting to join it.

4. What three character traits would your friends use to describe you?

Friends would typically use attributes like (assuming you have these): Trustworthy, honest, hardworking, friendly, courageous, nice, diligent, organized and so forth. Not saying you have all of these, but the best way for you to find out is to survey your friends by asking them what they consider your brand to be.

5. How would your boss and co-workers describe you?

First of all, be honest (remember, if you get this job, the hiring manager will be calling your former bosses and co-workers!). Then, try to pull out strengths and traits you haven't discussed in other aspects of the interview As Contact and Service Clerks Supervisor, such as your strong work ethic or your willingness to pitch in on other projects when needed.

6. What's your management style?

The best managers are strong but flexible, and that's exactly what you want to show off in your answer. (Think something like, “While every situation and every team member requires a bit of a different strategy, I tend to approach my employee relationships as a coach...”) Then, share a couple of your best managerial moments, like when you grew your team from five to 15 or coached an underperforming employee to become the company's top employee.

7. What do you see yourself doing within the first 30 days of this job?

Typically the first 30 days are designed for you to learn as much as possible As Contact and Service Clerks Supervisor. Work hard to get to know your teammates, how they work together, and how you can make the biggest impact.

8. What do you think about Teamwork?

I enjoy teamwork and am used to shift work. I think I would adapt well to the role. I am looking for new challenges As Contact and Service Clerks Supervisor and I know I would learn a lot as cabin crew, not just about people and places, but skills like first aid too, how can I help others with in my limits.

9. Top 17 Behavioral Interview Questions As Contact and Service Clerks Supervisor:

Behavioral interviews As Contact and Service Clerks Supervisor where popularized by industrial psychologists in the 1970s, and have been used at big companies like AT&T. The idea behind them is that past responses to situations are the best predictor of how candidates will respond in the future.


1. Tell me about a time you faced a conflict while working as part of a team.

2. Talk about a goal you set for yourself. What did you do to make sure you met the goal?

3. Give an example of a time when you had to work with someone with a very different personality from yours.

4. Talk about an instance where you wish you'd handled a situation differently with a team member.

5. What's the most difficult problem you have had to solve As Contact and Service Clerks Supervisor?

6. Give an example of how you handled a situation where you needed information from a colleague who wasn't responsive.

7. Talk about a time when you had problems building a relationship with a key team member. What did you do?

8. Tell me about an instance when it was important to make a great impression on a client. What did you do?

9. Tell me about a situation where you had to work with a difficult client.

10. Tell me about a situation where you disappointed a client, and how you tried to fix it.

11. Talk about a time when you had to strategize to meet all your obligations.

12. Talk about a time when you failed at something. How did you react?

13. Talk about a time you took on a leadership role.

14. Tell me about a long-term project you oversaw. How did you keep it focused and on schedule?

15. Talk about a time when you were under a lot of stress. What caused it, and how did you manage?

16. Do you prefer to work alone or with others As Contact and Service Clerks Supervisor?

17. Tell me about a time when you were overwhelmed by the amount of work on your agenda. How did you handle it?

10. What can you offer us that someone else can not?

Bad Answer: Going negative - if the candidate starts trash talking other candidates, it's a sure sign of a bad attitude. Also, if they can't provide a solid answer, it may show that they lack thorough knowledge of the skills the job requires, and an understanding of where they fit in.

Good answer: The candidate can name specific skills, abilities or understandings they have that apply directly to the job that other candidates are unlikely to have, or are in short supply.

11. When were you most satisfied in your job As Contact and Service Clerks Supervisor?

I'm a people person. I was always happiest and most satisfied when I was interacting with community residents, making sure I was able to meet their needs and giving them the best possible comfort in a tough situation. It was my favorite part of the job, and it showed. Part of the reason I'm interested in this job is that I know I'd have even more interaction with the public, on an even more critical level.

12. Have you ever you have been in a position As Contact and Service Clerks Supervisor where you've had to fire someone? How did you feel about that experience?

Be very thoughtful about your answer. This is a very serious matter for most companies and requires a very serious answer. You need to express that you will do it when it is the right thing to do but you don't want to give the impression that you're callus to the process. Don't forget that firing is not the same as laying someone off - it typically is for the direct benefit of the company.

13. Do you have any blind spots?

This question is often meant to trick candidates since acknowledgment of blind spots would indicate they were aware of them. Also, do not disclose bad habits or other personal concerns. Let the interviewer find out about your personal flaws through the course of the interview without directly stating these flaws.

14. What type of salary are you looking for?

This can be a very tricky question as the individual asking it is probably digging for something other than a simple answer to the question. We recommend that you don't immediately respond to the question directly. Instead, say something like, “That a difficult question. What is range for this position?” More often than not the interviewer will tell you. If the interviewer insists on direct answer you may want say that it depends on the details of the job - then give a wide salary range.

15. Describe a time when you anticipated potential problems and developed preventive measures?

The key here is to show that you were proactive. How did you find out about the potential problems? How did you address it quickly?

16. What specific steps do you utilize in solving workplace problems?

Analyze the problem As Contact and Service Clerks Supervisor. Discuss possible remedies and resulting outcomes. Decide on the remedy and track results. Re-visit problem if it's not resolved.

17. Do you ever take work home with you?

Here are two great sample answers that might help get you started:

☛ I am an extremely organized person, so I tend to be able to get my work done at work. However, if the need arose I would not be against taking work home. I try not to make it a habit, since I do value my free time. I do realize though that the work we do is important, and sometimes you have to do what needs to be done.
☛ I do not shy away from taking work home with me. I know that meeting deadlines and doing outstanding work sometimes means taking a bit of it home. I do not have a problem doing that when the need arises.
☛ Make sure to give an honest answer. Lying about taking work home may turn out badly for you if it is required and you do not do it.

18. Top 11 Interview Questions to Ask when Emotional Intelligence Matters As Contact and Service Clerks Supervisor:

Emotional intelligence, or EQ, has come into vogue as a good trait to hire for.

EQ is the ability to use emotional information to guide thinking and behavior, to recognize other people's emotions and your own, and to discriminate between different feelings and label them appropriately.

EQ is considered essential to help teams function well. Here are some of the top questions for help you get an idea of how candidates perceive their emotions and those of others.

1. If you started a company today, what would its top values be?

2. Who inspires you? Why?

3. How could you create more balance in your life?

4. What makes you angry?

5. How do you have fun?

6. How good are you at asking for help?

7. How did you deal with a bad day?

8. What's something you're really proud of? Why?

9. Tell me about a time when your mood altered your performance (positively or negatively).

10. Has there ever been a time when you felt you needed to change your behavior at work? How did you do it?

11. Did you create friendships that lasted while working at a previous job?

19. How did you hear about the position As Contact and Service Clerks Supervisor?

Another seemingly innocuous interview question, this is actually a perfect opportunity to stand out and show your passion for and connection to the company and for job As Contact and Service Clerks Supervisor. For example, if you found out about the gig through a friend or professional contact, name drop that person, then share why you were so excited about it. If you discovered the company through an event or article, share that. Even if you found the listing through a random job board, share what, specifically, caught your eye about the role.

20. How did you handle meeting a tight deadline As Contact and Service Clerks Supervisor?

Review every deadline you need to meet. Prioritize your projects by deadline and factor in how important each project is. Record your deadlines on a digital calendar or spreadsheet.

21. What are your greatest professional strengths As Contact and Service Clerks Supervisor?

When answering this question, we recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position As Contact and Service Clerks Supervisor); and specific (for example, instead of “people skills,” choose “persuasive communication” or “relationship building”). Then, follow up with an example of how you've demonstrated these traits in a professional setting.

22. Tell me about a problem that you've solved in a unique or unusual way. What was the outcome? Were you happy or satisfied with it?

In this question the interviewer is basically looking for a real life example of how you used creativity to solve a problem.

23. What is more important to you money or success?

First ask yourself that question before the interview - what are your priorities? Are money and success actual one in the same goal for you? If not, what's more important based on how do you define success?

24. Are you good at working in a team As Contact and Service Clerks Supervisor?

Before you answer, consider how you best contribute to a team:

☛ Do you get along easily with people?
☛ Are you an effective collaborator?
☛ Can you communicate with people from various backgrounds and with different personalities?
☛ Can you motivate people?
☛ Do you know how to push back tactfully?
☛ Can you mediate conflicts?
☛ Can you deal with difficult personalities?

25. How have you made an impact on your team in the past?

I would explain and show to him or her best way possible and if they have a better way then I will encourage him or her to let me know then we can see if it works or not As Contact and Service Clerks Supervisor.

26. Give me an example of a time when you set a goal and were able to meet or achieve it?

Show that you set great goals and the process and steps you took to achieve it. Details really matter here.

27. How do you take "No" for an answer?

You want to be persistent enough to understand why someone is saying no so that you could potentially convince them otherwise with a sound reason. However, if they are still saying "no" to you, then you need to humbly accept their position and move on.

28. Can you perform Internet research? Please describe to me your steps in doing so?

Internet research can entail Google searches, industry sites, news articles, social networks and company websites.

29. What's been your biggest failure to date?

Describe your biggest failure and discuss what you've learned from it and ideally how you've been successful since because of that lesson.

30. How important is a positive attitude to you?

Incredibly important. I believe a positive attitude is the foundation of being successful - it's contagious in the workplace, with our customers, and ultimately it's the difference maker.