Interviewer And Interviewee Guide

Behavioral Intact Insurance Interview Questions & Answers:

1. Basic 15 Interview Questions that Test Communication Skills In Intact Insurance:

For most jobs, communication skills In Intact Insurance are important. It's hard to work as a team if people aren't communicating well.

At some jobs, like customer service or sales, communication skills are an absolute essential.

These questions are meant to help gauge a candidate's ability to communicate.

1. How do you prefer to build rapport with others?

2. How would you go about simplifying a complex issue in order to explain it to a client or colleague?

3. How would you go about persuading someone to see things your way at work?

4. How would you go about explaining a complex idea/problem to a client who was already frustrated?

5. What would you do if you there was a breakdown in communication at work?

6. Talk about a successful presentation you gave and why you think it did well.

7. How would you explain a complicated technical problem to a colleague with less technical understanding?

8. Do you prefer written or verbal communication In Intact Insurance?

9. Describe a time when you had to be careful talking about sensitive information. How did you do it?

10. What would you do if you misunderstood an important communication on the job?

11. Talk about a time when you made a point that you knew your colleagues would be resistant to.

12. Is it more important to be a good listener or a good communicator In Intact Insurance?

13. Tell me about a time you had to relay bad news to a client or colleague.

14. Rate your communication skills on a scale of 1 to 10. Give examples of experiences that demonstrate the rating is accurate.

15. How have you handled working under someone you felt was not good at communicating?

2. What have you done to improve yourself in the last year In Intact Insurance?

Discuss how you've improved yourself through work experiences, books you've read, classes, club(s) / extracurricular activities and describe the process on how it's happened. For example: I've improved my presentation skills tremendously because I've had to do 2 presentations this year for my communications class.

3. Why do you want to work for this company?

Again be honest. The interviewer will be able to sense very quickly if you're be disingenuous. Your answer should be base on your person reasons, career aspirations as well as research you've performed on the company. The most important thing you should do is make sure to relate your answer to your long-term career goals.

4. Tell me about a time when you helped resolve a dispute between others?

Be sure to discuss a very specific example. Tell the interviewer what methods you used to solve the problem without focusing on the details of the problem.

5. What have you done to improve your knowledge In Intact Insurance in the last year?

Try to include improvement activities that relate to the job In Intact Insurance. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.

6. Explain what are your strengths In Intact Insurance?

Bad Answer: Candidate is unprepared for question or only gives generic answers.

This is the most common job interview question - everybody should be expecting it. If they don't seem prepared, or give a fairly stock answer, it's probably a bad sign.

Good answer: The consensus is to go for quality, not quantity here. Candidates should give a short list of strengths, and back each one up with examples that illustrate the strength. Also, they should explain how these strengths will be useful in the job you're applying for, and use this question to say something interesting about themselves.

7. What is your greatest achievement outside of work In Intact Insurance?

This is a great opportunity for you to discuss how you've given back to the community, how you've achieved in a competitive extracurricular activity (think sports or clubs), how you've mentored others, and so forth.

8. How do you prioritize your work?

Depends on the situation... I like to label certain tasks as either A B or C...A being the one that requires immediate attention, and C which are tasks that aren't urgent but eventually need to get done... I like to focus my work In Intact Insurance on the things that need to get done, and done quickly... While balancing the other work alongside our first priorities.

9. Tell me about a time you had to fire a friend?

Hopefully you've never had to do this, but if you did, talk about how hard it was personally to fire anyone but that you did it objectively.

10. The change in the business industry now requires you to have a new set of skills you have to learn, how do you react to that?

First, find out which skills are the ones that you're currently lacking. Then identify what the steps would be to acquire/build those skills. Then take action to do so.

11. What do you ultimately want to become?

Do you want to be an entry level worker In Intact Insurance? Do you want to be a leader? Do you want to be an entrepreneur? Do you want to be a philanthropist? Do you want to be in middle management? Ask yourself these questions to figure it out.

12. How do you adapt to new working environments In Intact Insurance?

It's important that you demonstrate that you can adapt to changing environments quickly. You want to stress that you can manage change. The one thing in life that is constant after all, is change.

13. What motivates you?

I've always been motivated by the challenge – in my last role, I was responsible for training our new recruits and having a 100% success rate in passing scores. I know that this job is very fast-paced and I'm more than up for the challenge. In fact, I thrive on it.

14. Your client is upset with you for a mistake you made, how do you react?

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

15. Tell me about a time when you were forced to make an unpopular decision?

Not every decision is popular. In fact, almost every decision is bound to make someone unhappy at some point. The key is to demonstrate how it impacted others positively and why you chose it.

16. What makes you right for this position?

This question can be tricky because you need to show your worth In Intact Insurance without sounding cocky or arrogant. Research the business ahead of time and become familiar with its mission and values. Take the time to figure out how your personal qualities fit the needs of the business and use that fit to provide your answer.

17. What is your biggest weakness In Intact Insurance?

No one likes to answer this question because it requires a very delicate balance. You simply can't lie and say you don't have one; you can't trick the interviewer by offering up a personal weakness In Intact Insurance that is really a strength (“Sometimes, I work too much and don't maintain a work-life balance.”); and you shouldn't be so honest that you throw yourself under the bus (“I'm not a morning person so I'm working on getting to the office on time.”)

18. What would you like to avoid completely in your next job In Intact Insurance?

Bad business ethics, teammates / managers that are disrespectful / inconsiderate. But of course, this job wouldn't have things like this right?

19. What do you know about our company?

You always want to make sure that you're pretty familiar with the company that you're interviewing with. Nothing looks worse than a candidate who knows nothing about the company they say they're interested in working for. Find out everything you can about the company, its culture and its goals. You will also want to know how the company is positioned in its market as well as who its major competitors are.

20. You notice there are too many non productive internal meetings being held, what do you do?

Reach out to your boss and let him know that first you value his leadership and organization but that you are being overwhelmed with the amount of non productive internal meetings.

21. How well do you perform under pressure?

This is a fair question, as potential employers want to know if you're going to be able to get the job done even when things get a little bit stressful. You may say that you thrive under pressure or that you're able to get the job done even when things get a little bit stressful, just make sure to provide some real world examples of your ability to work under pressure in a prior job.

22. Describe a time when you anticipated potential problems and developed preventive measures?

The key here is to show that you were proactive. How did you find out about the potential problems? How did you address it quickly?

23. What do you see yourself doing within the first 30 days of this job?

Typically the first 30 days are designed for you to learn as much as possible In Intact Insurance. Work hard to get to know your teammates, how they work together, and how you can make the biggest impact.

24. What are your thoughts on failure?

Failure happens. It's a part of life. The key is understanding that you can't be perfect at everything and more importantly you're going to learn from failures to come out stronger.

25. Why are you the best fit for this job In Intact Insurance?

Analyze the job responsibilities and match those to your skills sets. Then discuss how your experience and skills sets can truly create the best impact to the company in that specific job role. Impact could mean marketing impressions, sales, cutting costs, making products more efficiently, creating better customer service, engineering new designs that create customer excitement, etc.

26. What are three positive character traits you don't have?

List three attributes that you aspire to attain / build in the next few years - and then explain how you would develop those.

27. Why were you fired?

OK, if you get the admittedly much tougher follow-up question as to why you were let go (and the truth isn't exactly pretty), your best bet is to be honest (the job-seeking world is small, after all). But it doesn't have to be a deal-breaker. Share how you've grown and how you approach your job and life now as a result. If you can position the learning experience as an advantage for this next job, even better.

28. How do you feel about this company's vision?

First find out where the company envisions itself in 3-5 years. If you can't find the vision of the company, that's probably a big question mark on the company itself. Once you do, identify how those company's visions align to your personal values and goals and then articulate how tightly correlated that is to the interviewer. For example - this company wants to be the #1 provider of green technology in the world and I feel strongly about that vision because we've got a chance to collectively impact the world to become a greener society and save our clients at the same time!

29. What are you most proud of?

You should be proud of all your achievements In Intact Insurance! We just don't have time to hear them all as interviewers most likely. Focus on 1 really good achievement that showcases characteristics like the following: Integrity, competitiveness, resourcefulness, intelligence, persistence, and so forth.

30. What qualities do you believe are important to have as a manager?

Great managers tend to empower their employees to be successful through strong coaching. They understand how to manage relationships - this is commonly referred to emotional intelligence. They have to be able to handle both client and staff situations that require them to be calm under pressure to clearly think of solutions to complex problems. Most importantly they must be able to articulate the vision to the team and inspire them to work together to collectively achieve that goal

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