Role-specific Receptionist Enquiries Clerk Interview Questions & Answers:
1. Why do you want to work for this company?
Again be honest. The interviewer will be able to sense very quickly if you're be disingenuous. Your answer should be base on your person reasons, career aspirations as well as research you've performed on the company. The most important thing you should do is make sure to relate your answer to your long-term career goals.
2. How do you keep others informed on work issues?
Possible methods:
Talking to them, emailing them, sharing best practices in meetings
3. Your client is upset with you for a mistake you made, how do you react?
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
4. Tell me about a difficult decision you've made in the last year As Receptionist Enquiries Clerk?
We all have difficult decisions in our lives. Show how you were able to arrive at it and then how you decisively acted.
5. What experience do you have As Receptionist Enquiries Clerk?
The employer would want to know that not only you can do the job but you can make the difference and bring significant contribution – Simple as that.
No doubt that this is your time to perform and present yourself – You have to introduce/sell yourself to the interviewer. Prepare your answer based on your qualification, professional experience and what you've already achieved in your previous jobs. This is your time to express why you think that your professional abilities fit into the job and its requirements.
Top 10 employment experience you'd want to review:
☛ Companies you worked for with dates
☛ The positions you've held
☛ Key projects and responsibilities
☛ Achievements
☛ Coursework & continues education
☛ Expertise
☛ Tools you used (software, hardware)
☛ Knowledge of languages
☛ Engagement with customers and key industry leaders
☛ Team work you were involved (and your contribution)
6. Tell us something about yourself?
Bad Answer: Candidates who ramble on about themselves without regard for information that will actually help the interviewer make a decision, or candidates who actually provide information showing they are unfit for the job.
Good answer: An answer that gives the interviewer a glimpse of the candidate's personality, without veering away from providing information that relates to the job. Answers should be positive, and not generic.
Emotional intelligence, or EQ, has come into vogue as a good trait to hire for.
EQ is the ability to use emotional information to guide thinking and behavior, to recognize other people's emotions and your own, and to discriminate between different feelings and label them appropriately.
EQ is considered essential to help teams function well. Here are some of the top questions for help you get an idea of how candidates perceive their emotions and those of others.
1. If you started a company today, what would its top values be?
2. Who inspires you? Why?
3. How could you create more balance in your life?
4. What makes you angry?
5. How do you have fun?
6. How good are you at asking for help?
7. How did you deal with a bad day?
8. What's something you're really proud of? Why?
9. Tell me about a time when your mood altered your performance (positively or negatively).
10. Has there ever been a time when you felt you needed to change your behavior at work? How did you do it?
11. Did you create friendships that lasted while working at a previous job?
8. How would your references describe you?
Think of three major characteristics that demonstrate your best qualities related to work and then have quick stories to describe why.
9. What are your strengths As Receptionist Enquiries Clerk?
This is one of the most common questions you will be asked. Give an answer relevant to the skills and qualities relevant to the position you are applying to. The interviewer is trying to find if your strengths match the job. For example, if you are applying for a job As Receptionist Enquiries Clerk where accuracy is an important issue, one of your strengths could be that you have an eye for detail. It may useful to find different words to describe similar attributes and qualities in order to avoid repetition.
10. Do you have any blind spots?
This question is often meant to trick candidates since acknowledgment of blind spots would indicate they were aware of them. Also, do not disclose bad habits or other personal concerns. Let the interviewer find out about your personal flaws through the course of the interview without directly stating these flaws.
11. What have you done to improve your knowledge As Receptionist Enquiries Clerk in the last year?
Try to include improvement activities that relate to the job As Receptionist Enquiries Clerk. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.
12. Top 13 Situational Interview Questions As Receptionist Enquiries Clerk:
Situational interviews As Receptionist Enquiries Clerk are similar to behavioral interview questions - but they are focused on the future, and ask hypothetical questions, whereas behavioral interview questions look at the past.
The advantage is that employers can put all candidates in the same hypothetical situations, and compare their answers.
1. What would you do if you made a strong recommendation in a meeting, but your colleagues decided against it?
2. How you would handle it if your team resisted a new idea or policy you introduced?
3. How would you handle it if the priorities for a project you were working on were suddenly changed?
4. What would you do if the work of an employee you managed didn't meet expectations?
5. What would you do if an important task was not up to standard, but the deadline to complete it had passed?
6. What steps would you take to make an important decision on the job As Receptionist Enquiries Clerk?
7. How would you handle a colleague you were unable to form a positive relationship with?
8. What would you do if you disagreed with the way a manager wanted you to handle a problem?
9. What would you do if you were assigned to work with a difficult client As Receptionist Enquiries Clerk?
10. What would you do if you worked hard on a solution to a problem, and your solution was criticized by your team?
11. How would you handle working closely with a colleague who was very different from you?
12. You're working on a key project that you can't complete, because you're waiting on work from a colleague. What do you do?
13. You realize that an early mistake in a project is going to put you behind deadline. What do you do?
13. Where do you see your career in five years As Receptionist Enquiries Clerk?
I would like to retire from this company. I would like to make a difference in the company whether in the company or any other position or area of the company As Receptionist Enquiries Clerk.
14. Tell us about a typical day at work. How does it start? What do you do?
At the beginning of each day, I inspect the work site to make sure that it is hazard-free. Once the work site is secured, I verify that all tools and equipment are adequate in supply. As soon as the work orders are delivered, I provide workers with security guidelines and carry out drills. During the workday, it is my duty to monitor workers to ensure that they are working according to the enforced safety policies and that any problems or accidents are quickly addressed.
15. What kind of work interests you the least As Receptionist Enquiries Clerk?
What bores you? What fails to challenge you? What fails to excite you?
16. Do you ever take work home with you?
Here are two great sample answers that might help get you started:
☛ I am an extremely organized person, so I tend to be able to get my work done at work. However, if the need arose I would not be against taking work home. I try not to make it a habit, since I do value my free time. I do realize though that the work we do is important, and sometimes you have to do what needs to be done.
☛ I do not shy away from taking work home with me. I know that meeting deadlines and doing outstanding work sometimes means taking a bit of it home. I do not have a problem doing that when the need arises.
☛ Make sure to give an honest answer. Lying about taking work home may turn out badly for you if it is required and you do not do it.
17. Are you able to relocate if required?
Be completely honest and thoughtful with this one. You don't want to wake up one to find out that you're moving to a new city or state and it may be a major factor in your eligibility for employment. But again, if you don't want to move then the job probably isn't for you.
18. What's your management style?
The best managers are strong but flexible, and that's exactly what you want to show off in your answer. (Think something like, “While every situation and every team member requires a bit of a different strategy, I tend to approach my employee relationships as a coach...”) Then, share a couple of your best managerial moments, like when you grew your team from five to 15 or coached an underperforming employee to become the company's top employee.
19. Explain me what do you know about our company?
Bad Answer: They don't know much about the company. If a candidate is serious and enthusiastic, they should have done some basic research.
Good answer: An answer that shows they've really done their homework and know what the company does, any important current events that involve the company, and the work culture.
20. Give me an example of how you handled pressure at work As Receptionist Enquiries Clerk?
The company is looking to see if you can handle pressure well. Share with them an example where you were able to stay calm during a pressure filled situation (perhaps it was a deadline, or there was an emergency with a customer occurring). Discuss the situation, your reaction and steps you took to resolve it and the outcome.
21. What do you ultimately want to become?
Do you want to be an entry level worker As Receptionist Enquiries Clerk? Do you want to be a leader? Do you want to be an entrepreneur? Do you want to be a philanthropist? Do you want to be in middle management? Ask yourself these questions to figure it out.
22. Describe what a "lot of work" looks like to you As Receptionist Enquiries Clerk?
Ideally you'd like to state that you can take on a lot of work - this shows your work ethic, but at the same time it's okay to tell them that you value work and life balance.
23. How do you adapt to new working environments As Receptionist Enquiries Clerk?
It's important that you demonstrate that you can adapt to changing environments quickly. You want to stress that you can manage change. The one thing in life that is constant after all, is change.
24. Do you work well within a team?
Some people are thrown when they are asked this Receptionist Enquiries Clerk question when they are applying for a position to work alone. Every company works as a team, so you are a good team player, give an example of when you have worked well within a team.
25. What is the most irritating thing you've experienced about your co-workers?
This question is designed to find out if you get along well on team, with other and whether or not you'll be a fit with the interviewer's organization. It's a trap. Think real hard but fail to come up anything that irritated you about your co-workers. A short positive response is best.
26. What are three positive character traits you don't have?
List three attributes that you aspire to attain / build in the next few years - and then explain how you would develop those.
if the first one is one color (say, white), and the second one is the other color (black), then the third one, no matter what the color, will make a matching pair. (Sometimes you're not supposed to think that hard.)
28. What type of personalities do you work best with and why?
Think of which personalities you work best with (do you like outgoing, collaborative, personable working relationships and so forth?)
29. Do you have good manners? What types of people need to be treated with good manners?
You should have good manners. Everyone should be treated with courtesy and respect.
30. How do you feel about taking no for an answer?
It's good to be persistent, but not overbearing. Everyone will face rejection at some point in their life, so at some point you'll have to take no for an answer but then learn why you were turned down.
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