National Highway Authority(NHA) Officer Interview Question:

Conflict Resolution Based NHA Officer Interview Questions:

Submitted by: Muhammad

► Describe a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions.
► How do you handle problems with customers? Give an example.
► How do you go about establishing rapport with a customer? What have you done to gain their confidence? Give an example.
► What have you done to improve relations with your customers?
Submitted by: Muhammad