Interview Questions Answers.ORG
Interviewer And Interviewee Guide
Interviews
Quizzes
Home
Quizzes
Interviews Software Testing Interviews:Automated TestingAutomation TestingBug Defect TrackingFunctional TestingRational Functional TesterSeleniumSelenium RCSoft SkillsSoftware ProcessSoftware Quality ControlTest DirectoryTesting EstimationTesting Techniques
Copyright © 2018. All Rights Reserved
Testing Estimation Interview Question:
Customer has reported severe defects in Daily balance report. The customer is unhappy that the problem is not fixed even after a week. What action you as a PM will take to restore confidence of customer and ensure that this will not happen in suture?
Submitted by: AdministratorConflict resolution – Get on your customer wavelength. Get the facts and ask
questions, get detail info and take notes listen carefully. Establish and initiate an action program(admit error if it is there, negotiate satisfactory solution, state the solution and get agreement, take action and follow up with customer). Finally establish proper daily problem review process to prevent such problems in future.
Submitted by: Administrator
questions, get detail info and take notes listen carefully. Establish and initiate an action program(admit error if it is there, negotiate satisfactory solution, state the solution and get agreement, take action and follow up with customer). Finally establish proper daily problem review process to prevent such problems in future.
Submitted by: Administrator
Copyright 2007-2024 by Interview Questions Answers .ORG All Rights Reserved.
https://InterviewQuestionsAnswers.ORG.
https://InterviewQuestionsAnswers.ORG.