Customer Support Representative Interview Question:

Explain me about your previous work experience in customer service?

Submitted by: Muhammad

What they're looking for: A candidate who not only has experience in customer service, but someone who can speak positively about their past experiences.

How to answer: Be prepared to give a brief history of your work experience and how it pertains to customer service. Even if your official job title didn't contain the phrase "Customer Service Representative," know how your prior duties would pertain to a customer service type of role.
Submitted by: Muhammad