Interview Questions Answers.ORG
Interviewer And Interviewee Guide
Interviews
Quizzes
Home
Quizzes
Interviews Customer Services Interviews:Campaigns ManagerClient Service SupportCompliance ManagerCourier ExectiveCustomer Relationship OfficerCustomer Service ManagerCustomer Support ExecutiveCustomer Support RepresentativeCustomer Support SpecialistHumanitarian Affair OfficerJanitorMotorway PoliceNational Highway Authority(NHA) OfficerNHA PatrollingNHA Police OfficerServices EngineerSystems Support Manager (MIS)Traffic Patrol OfficerWASH (Water, Sanitation, and Hygiene) Officer
Copyright © 2018. All Rights Reserved
Customer Support Specialist Interview Question:
Explain me an example of a time when you have gone the extra mile for a client?
Submitted by: MuhammadWhen working in the client service department of a bank, I received a call from a client who had been promised she would receive her debit card the previous day, but it never came. It was a Thursday, and she was leaving the country that Sunday and needed the card before then. Normally it would take until the following Monday to resend the card; however, I researched carriers in the area that offered Saturday delivery and was able to coordinate with our card shipping center to have the card printed first thing Friday and delivered by Saturday afternoon. The woman said I had saved her vacation, which made my day.
Submitted by: Muhammad
Submitted by: Muhammad
Copyright 2007-2024 by Interview Questions Answers .ORG All Rights Reserved.
https://InterviewQuestionsAnswers.ORG.
https://InterviewQuestionsAnswers.ORG.