Customer Support Executive Interview Question:

Explain me how many calls per hour can you make on an average campaign?

Submitted by: Muhammad

Make sure you do your homework/research before you answer: My average call handle time was about X minutes at my previous job. On a similar campaign I can typically make 60/X calls per hour. On a predictive dialer I can usually make 10 to 20 percent more calls.
Submitted by: Muhammad