Customer Support Specialist Interview Question:

Explain me how to deal with unreasonable customer demands?

Submitted by: Muhammad

To deal with unreasonable customer demands,

☛ To avoid conflict with your potential customer, you can always offer him an option that is reasonable
☛ Pre-qualify your customer, before allocating anything to your customer make sure you understand well your customers demand
☛ Say-no without hesitation if the demand is illegitimate
☛ Keep your patience while dealing with such unreasonable customer demands
Submitted by: Muhammad