Health Insurance Specialist Interview Question:

Tell me have you ever had to negotiate in order to get your way when working in a group?

Submitted by: Muhammad

Yes. At my last position when I was working in a group which was focused around one client's auto claim, it seemed initially like no one could come to an agreement on what the accident should be covered under. One group member claimed that it rested under one policy, another employee claimed that the accident was the client's fault and should therefore be handled differently, and I had a third option which involved neither of the first two. We sat down and successfully navigated the situation until we all came to a unanimous understanding of the subject. It's my belief that we got the client the best outcome possible for their troubles.
Submitted by: Muhammad