Customer Support Representative Interview Question:

Tell me have you tried our product or service? What do you know about it?

Submitted by: Muhammad

What they're looking for: A candidate who has done their research.

How to answer: Know everything there is to know about the company's product offering. The steeper your learning curve with the organization's products and services, the less likely it is that the employer hires you. Show that you can step in and do a great job by trying the company's products and sharing your personal experiences.
Submitted by: Muhammad