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Customer Relationship Officer Interview Question:
Tell me how CRM can be helpful in handling emails from customers?
Submitted by: MuhammadCRM can be helpful in
☛ Sorting emails from customers by workflow-enabled email processing capabilities
☛ Automatically route emails to appropriate users based on workflow rules
☛ Manage multiple attachments in emails
☛ Sending replies to customer automatically
☛ Associating emails with respective customers and incidents
Submitted by: Muhammad
☛ Sorting emails from customers by workflow-enabled email processing capabilities
☛ Automatically route emails to appropriate users based on workflow rules
☛ Manage multiple attachments in emails
☛ Sending replies to customer automatically
☛ Associating emails with respective customers and incidents
Submitted by: Muhammad
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