Customer Support Specialist Interview Question:

Tell me how can you create a new opportunities for customers proactive engagement?

Submitted by: Muhammad

☛ Use internet service to contact customer on social media
☛ Use mobile often to reach maximum customers by sending personalized context-relevant offers or services
☛ Customer Interactions must be relevant to customers interest to gain their trust and encourage them
☛ Analyze the customer data and behavior using business intelligence tool, to understand its expectation for the service you offer
☛ Use cloud platform to keep your service updated with the latest technology and with minimum expenses
Submitted by: Muhammad