Interview Questions Answers.ORG
Interviewer And Interviewee Guide
Interviews
Quizzes
Home
Quizzes
Interviews Fashion Designing Modelling Interviews:BeauticianBeauty ConsultantBeauty Parlor CleanerBeauty SalonBeauty Salon OperatorBeauty Salon ReceptionistBeauty TherapistBody BuilderCommon SalonCosmetologistDecoratorFashion ArtistFashion MarketerFemale BeauticianFitness AnalystFitness GYMFitness InstructorFitness SpecialistGym InstructorHair CutterHair SalonHair Transplant Nurse/ TechnicianMakeup ArtistModeling TeacherNail TechnicianWeight Loss Advisor
Copyright © 2018. All Rights Reserved
Beauty Salon Receptionist Interview Question:
Tell me of a time when you had to deal with a particularly unhappy customer. How did you manage to placate her?
Submitted by: MuhammadOne of our regular customers came in for a facial but had a severe reaction to one of the products that the therapist used on her. Even though she had been through the exact same facial regime many times before, she was quite upset and blamed the therapist for being careless and using a different product. I politely asked her to sit down and calmed her by apologizing for her discomfort. I explained that she may have had a reaction not because of the product but because skin tends to react differently under different circumstances. I offered her a discount on her next facial appointment and gave her the freedom to choose the products that she wanted to be used on her.
Submitted by: Muhammad
Submitted by: Muhammad
Copyright 2007-2024 by Interview Questions Answers .ORG All Rights Reserved.
https://InterviewQuestionsAnswers.ORG.
https://InterviewQuestionsAnswers.ORG.