Customer Relationship Officer Interview Question:

Tell me some of the questions that help you decide whether you need a CRM system?

Submitted by: Muhammad

If you have following questions unanswered you might need CRM solution,

☛ Do you know how many customer service issues each customer has had, and why?
☛ Are you assured that all the leads in the sales pipeline are being followed up?
☛ Is your team communicating well with potential clients?
Submitted by: Muhammad