Customer Support Specialist Interview Question:

Tell me what are the key aspect that help to improve customer service?

Submitted by: Muhammad

The key aspect to improve customer service,

☛ Data analysis: Analyze the preferences of customers based on the data collections
☛ Automation of business process: To improve customer satisfaction and speeding up the business process implement the automation of business process
☛ Self-service optimization: Explore new ways for customer interaction with your business
☛ Workforce effectiveness: Integrate new tools and technology to improve customer service
Submitted by: Muhammad