Customer Relationship Officer Interview Question:

Tell us about the cost efficiencies you introduced in your last job?

Submitted by: Muhammad

Discuss how you identified the opportunity for cost saving and how you implemented appropriate measures to improve operational efficiency. Examples include:

☛ cross training employees to handle different functions
☛ scheduling employees according to call and query volumes
☛ introducing new technologies
☛ providing information via an interactive website or other digital channel
Submitted by: Muhammad