Customer Support Specialist Interview Question:

Tell us how can you build customer loyalty?

Submitted by: Muhammad

To build customer loyalty, you need to

☛ Track customer retention by surveying your customers
☛ Analyze the data to see how many customers are new and how many are returning for your service
☛ Focus on converting new customers into returning customers as a plan of your customer retention plan
☛ Encourage employees to build connections with customers
☛ Solicit feedback from customer so they feel that their opinions matter
Submitted by: Muhammad