Community Manager Interview Question:

Tell us how do you deal with difficult people, arguments in your community, or legal/security risks?

Submitted by: Muhammad

Back to the nitty-gritty of routine community management; how will your candidate take to implementing a solid policy and set of escalation procedures, or write them up from scratch? Asking them for examples of situations they have experienced is useful too. I used to ask candidates in passing how taking the Tube made them feel; you'd be surprised at how many were quick to anger at the mere thought, which didn't bode well.
Submitted by: Muhammad