Systems Support Manager (MIS) Interview Question:

Would you prefer to spend the day configuring IT kit in the server room, or speaking with end-users on the service desk?

Submitted by: Muhammad

This is a little bit of a trick question, in that there is no right answer. An enthusiastic and engaged IT professional should want a good balance of both of these things. Giving technical people the opportunity to express their technical interests in a non-distracting environment is essential to feeding their curiosity and motivation. At the same time you want to uncover how this person benchmarks their technical skills against their confidence and willingness in helping people and building up relationships with their customers.
Submitted by: Muhammad